Parts Specialist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through how you’d find a part when the customer only has a year/make/model and a symptom.
• Describe handling a complaint about a wrong or delayed part.
• Explain how you’d keep stock accurate during a busy shift.

Fit summary

Strong fit if you like hands-on retail, cars, and fast counter work at a large national parts chain. Less ideal if you want remote work (this listing is on-site) or pure desk work with no inventory or customer contact.

Day in the role

As a Parts Specialist at O'Reilly Auto Parts, you work the counter and stock room: look up and pull parts, fill phone and walk-in orders, handle payments or credit authorization, and keep inventory labeled and ordered when items are out of stock. You also help customers with complaints or back-order updates and write sales slips—typical automotive parts counter work aimed at both DIY customers and professional service providers.

Skills to emphasize

• Learn catalog lookup, part numbers, and fitment for common vehicle makes.
• Practice order filling, stock labeling, and reordering out-of-stock items.
• Build counter skills: payments, phone orders, and clear customer updates on back orders.

FAQ from this listing

Is this job remote?

No. The listing is for an O'Reilly Auto Parts store role in the Sparta, New Jersey area (on-site).

What does a Parts Specialist mainly do?

Per O*NET tasks for this occupation: fill orders from stock, take phone and counter requests, maintain inventory, process payments, and assist customers with parts and back orders.

Who is the employer?

O'Reilly Auto Parts is a major U.S. automotive parts retailer (founded 1957, ticker ORLY) serving DIY and professional customers through thousands of stores.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Receive payment or obtain credit authorization.
• Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
• Fill customer orders from stock, and place orders when requested items are out of stock.
• Receive and fill telephone orders for parts.
• Locate and label parts, and maintain inventory of stock.
• Prepare sales slips or sales contracts.
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

O*NET source

Company facts (cached)

Website: oreillyauto.com

O'Reilly Automotive, Inc., doing business as O'Reilly Auto Parts, is an American automotive part retailer that provides automotive parts, tools, supplies, equipment, and accessories to professional service providers and do-it-yourself customers. Founded in 1957 by the O'Reilly family, O'Reilly Auto Parts operates more than 6,400 stores in 48 states, Puerto Rico, Mexico, and Canada.

Public cache only — not an employee review.

Role overview (listing rewrite)

Parts Specialist at O'Reilly Auto Parts in Sparta, Randolph County Role Overview The Parts Specialist role at O'Reilly Auto Parts involves supporting the efficient operation of our store by managing inventory and customer service. This is a full-time position based in Sparta, Randolph County, with no remote option available. Core Duties Manage parts inventory to ensure availability for customers Process customer orders accurately and efficiently Assist customers with inquiries about products and services Adhere to company policies and procedures Participate in team meetings and training sessions as required What You Bring A minimum of 1 year of experience in automotive parts or a related field is preferred, but not mandatory Strong customer service skills to handle interactions with customers effectively Attention to detail and accuracy in handling inventory and orders Effective communication skills for both written and verbal interaction Ability to work efficiently in a fast-paced environment Why Join O'Reilly Auto Parts O'Reilly Auto Parts offers competitive compensation with an hourly rate ranging from $15.00 to $20.00, which will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual and quarterly performance bonuses based on specific circumstances. The company provides a supportive work environment where team members can grow their careers. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Sparta, Randolph County, hybrid, or fully remote?