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Operations Manager: Customer Experience Centre

  • Full Time
  • Anywhere

Adzuna

Adzuna — Johannesburg, Gauteng

Job Description: Inspire, guide, and develop a multi-functional team to achieve performance targets Foster a positive, accountable, and high-energy team culture Manage the day-to-day performance of the contact centre to ensure seamless operations Monitor workflows, staffing levels, and scheduling to meet demand fluctuations Ensure consistent delivery of high-quality customer service across all tou…

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To apply for this job please visit www.adzuna.com.

Working in Johannesburg, South Africa

Johannesburg, colloquially known as Jozi, Joburg or "The City of Gold", is the most populous city in South Africa. In 2022, the City of Johannesburg Metropolitan Municipality had a population of 4,803,262, and the wider metropolitan area a population of 15,099,422, making it one of the 100 largest urban areas in the world. Johannesburg is the provincial capital of Gauteng, the wealthiest province in South Africa, and seat of the country's highest court, the Constitutional Court. Situated on the mineral-rich Witwatersrand, the city has long been at the epicentre of the international mineral and

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