Office Clerk

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through how you handle multi-line phones, messages, and polite escalation.
• Describe systems you use to keep files and databases current and searchable.
• Give an example of sorting records or answering a customer request from documents.
• Mention comfort with copiers, scanners, and basic PC tools in a medical-services office setting.

Fit summary

Strong fit if you like structured clerical work, clear phone and document routines, and supporting a medical-group office in Indianapolis. Thin public employer detail means confirm team size, software stack, and schedule directly with IMG.

Day in the role

As an Office Clerk at International Medical Group in Indianapolis, a typical day centers on front-office and records work. You may run photocopiers, scanners, and PCs; answer phones and route messages; update filing, inventory, mailing, and database systems; and compile or sort records so colleagues and customers get accurate information quickly.

Skills to emphasize

• Alison — Administrative Support — free to learn
• Microsoft Learn — Office/Microsoft 365 training — free to learn

Pair those with practice on phones, filing, and database updates listed in the O*NET task set.

FAQ from this listing

Is this Office Clerk role remote?

No. The listing marks remote as 0, so expect on-site work in Indianapolis, Marion County.

What tasks define Office Clerk work?

Per O*NET, core work includes office machines, phones, customer/employee communication, filing and databases, and compiling or reviewing records.

Which free training maps to this family?

Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training are listed as free to learn for Office / Administrative Support.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Review files, records, and other documents to obtain information to respond to requests.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compute, record, and proofread data and other information, such as records or reports.

O*NET source

Company facts (cached)

Website: internationalmedical.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Office Clerk at International Medical Group in Indianapolis, Marion County About This Position The Office Clerk position at International Medical Group is a full-time role based in Indianapolis, Marion County. As one of the world's top international medical insurance companies, IMG serves individuals and companies across various sizes, providing peace of mind to those who travel or live abroad for extended periods. Day-to-Day Responsibilities Assist with administrative tasks such as data entry, document management, and filing. Respond to customer inquiries via phone, email, and in-person interactions. Process claims and maintain accurate records. Support the team by scheduling appointments and meetings. Skills & Qualifications Strong organizational skills with attention to detail. Excellent communication and customer service abilities. Familiarity with Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team. High school diploma or equivalent required; college degree preferred. Why Join International Medical Group Joining IMG offers the opportunity to be part of a dynamic and innovative organization that values its employees. You will work in a supportive environment where your contributions are recognized, and you can grow professionally while contributing to global peace of mind for millions. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Indianapolis, Marion County, hybrid, or fully remote?