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Be ready to walk through network incident triage, escalation paths, and how you communicate under pressure in a regulated healthcare insurer. Expect scenarios on change control, vendor coordination, and protecting uptime for systems that support members and providers. Tie examples to reliability, documentation quality, and cross-team coordination rather than pure engineering deep dives unless asked.
Strong fit if you have solid network-ops coordination experience, calm incident leadership, and comfort in a large health-insurance environment. Less ideal if you want pure hands-on engineering without stakeholder and process work. Location is Missouri-based (non-remote per listing).
As a Network Operations Coordinator 4 at Humana, a typical day centers on keeping healthcare network operations running: monitoring connectivity and incident queues, coordinating fixes with internal IT and vendor partners, documenting outages and changes, and escalating when member- or provider-facing systems are at risk. Senior-level “4” work usually means owning complex tickets, handoffs across shifts, and clear status updates for stakeholders who depend on stable network access to care systems.
Humana is a major U.S. for-profit health insurance company based in Louisville, Kentucky, and one of the largest national insurers.
The listing marks remote as no; the stated location is in the Cedar / Cole County, Missouri area.
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Website: humana.com
Humana Inc. is an American for-profit health insurance company based in Louisville, Kentucky. In 2024, the company ranked 92 on the Fortune 500 list, which made it the highest ranked company based in Kentucky. It is the fourth largest health insurance provider in the U.S.
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Humana — Cedar, Cole County About This Position The Network Operations Coordinator 4 at Humana manages provider data for health plans including but not limited to demographics, rates, and contract intent. Responsibilities also include managing provider audits, provider service and relations, credentialing, and contract management systems. The role involves executing processes for intake and managing provider perceived service failures. Key Responsibilities Manage provider data such as demographics, rates, and contract intent Execute processes for intake and manage provider perceived service failures Handle provider audits, provider service and relations, credentialing, and contract management systems What We're Looking For We are seeking a detail-oriented professional with strong organizational skills. The ideal candidate will have experience in healthcare network operations or a related field. A bachelor's degree is preferred, though relevant experience may be considered in lieu of formal education. Experience in healthcare network operations or a related field Bachelor’s degree in healthcare management, business administration, or a related field (or equivalent experience) Strong organizational and communication skills Proficiency with data management systems and software tools About the Company Humana is dedicated to improving the health and well-being of our communities. As part of this caring community, you will have the opportunity to contribute to our mission of making a positive impact on people's lives. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and completely before submission. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-02 UTC · getajob.ai