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Network Operations Center Agent

  • Full Time
  • Anywhere

Letaba Networks

Letaba Networks — Tzaneen, Greater Tzaneen

Core Responsibilities 1. Incident Management & Communication Incident Ownership: Proactively open, classify, and take full ownership of P2/P3 incidents, driving them to resolution or escalation. Service Restoration: Execute approved, safe, and revertible actions (soft clears, configuration hygiene, minor firmware updates) following established Change Request (CR) and runbook procedures. Stakeholde…

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