Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to role-play a short tour and membership close, with examples of targets met, objection handling, and service recovery. Know Les Mills as a group-fitness and club brand and why Sydenham walk-ins and local members matter. Prepare two stories: one sales win and one time you protected member trust under pressure.
Best fit is a people-first closer comfortable with on-floor energy, targets, and face-to-face sales in a busy Christchurch club—not a remote or pure admin profile.
As a Membership Consultant at Les Mills Christchurch (Les Mills New Zealand), a typical day centres on greeting prospects and members, running club tours, explaining membership options, and converting enquiries into sign-ups. You will follow up leads, handle objections with clear product knowledge, complete admin for joins and upgrades, and work floor or desk coverage during peak class and after-work traffic. Success is measured in quality conversations, membership sales, and a professional club experience rather than desk-only admin.
No. The listing is for Sydenham, Christchurch (remote flag is off), so expect on-site club work.
Guiding guests and members through club tours, membership options, sign-ups, and follow-up so Les Mills Christchurch stays full and welcoming.
Les Mills New Zealand, for the Les Mills Christchurch site named in the title.
Membership Consultant - Les Mills Christchurch Company: Les Mills New Zealand Location: Sydenham, Christchurch What This Role Involves The Membership Consultant role at Les Mills Christchurch is pivotal in driving our mission to make humans fit for life. You will be responsible for engaging with potential members and converting them into loyal clients through exceptional sales techniques and customer service. Your primary goal is to achieve ambitious sales targets while ensuring a positive experience for every client. Your Responsibilities Identify and engage with potential new members, providing personalized consultations to understand their fitness goals and needs. Develop and maintain strong relationships with existing members to ensure retention and growth in membership numbers. Utilize sales techniques effectively to convert leads into paying members while maintaining a high level of customer satisfaction. Provide excellent customer service, addressing any concerns or inquiries promptly and professionally. Requirements A proven track record in sales and customer service within the fitness industry is essential. Strong communication skills to effectively engage with clients from diverse backgrounds. The ability to work collaboratively as part of a team while also taking initiative independently. Excellent organizational skills to manage multiple tasks and deadlines efficiently. About Les Mills New Zealand Les Mills is more than just a fitness brand; it's a community that values individuality and personal growth. Our mission is to make humans fit for life, and we believe in providing an environment where everyone can thrive. Working here means being part of a supportive team that encourages you to bring your best self every day. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-13 UTC · getajob.ai