Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect scenarios on explaining membership value, handling price questions, and calming a frustrated member. Show clear communication under busy front-desk traffic.
Strong fit if you like face-to-face member contact, can explain offers simply, and stay steady during high desk volume.
At the Sandy Plains Planet Fitness desk, a Member Services Representative greets members and prospects, explains membership options and pricing, helps complete signup forms, and follows up when questions or issues arise after joining.
No. The listing is on-site in Sandy Plains, Fulton County.
Member-facing service and sales support: answering questions, comparing costs, completing forms, and follow-up after signup.
See the O*NET summary for sales representatives of services (41-3091.00).
Public-domain labor data — prepare examples for 2–3 of these.
Website: planetfitnesseclipsefitness.com
Public cache only — not an employee review.
Member Services Representative at Planet Fitness - Eclipse Fitness Group in Sandy Plains, Fulton County The Opportunity Join us as a Member Services Representative at Planet Fitness - Eclipse Fitness Group in Sandy Plains, Fulton County. This role offers the chance to be part of an energetic and dynamic fitness community where your primary responsibility is to create a positive member experience through exceptional customer service. Your Responsibilities Greet members, prospective members, and guests with a warm and welcoming smile, ensuring they feel valued from the moment they step in. Handle all front desk-related activities, including answering calls, emails, and inquiries promptly and professionally. Assist with member sign-ups, renewals, and other administrative tasks to ensure smooth operations at the facility. Provide information about fitness programs, classes, and equipment to help members achieve their goals. What You Bring A genuine passion for customer service and a commitment to making every interaction memorable. Outstanding communication skills with the ability to engage and connect with diverse groups of people. Basic knowledge of fitness programs, equipment, and facilities is beneficial but not required as training will be provided. Prior experience in a customer service role or within a fitness environment would be advantageous. Why Join Planet Fitness - Eclipse Fitness Group At Planet Fitness - Eclipse Fitness Group, you'll have the opportunity to work in an inclusive and supportive environment where your contributions are valued. Our commitment to our members extends beyond just physical fitness; we focus on building strong connections that inspire growth and well-being. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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