Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect questions on busy multi-line phones, difficult or anxious patients, insurance checks, and HIPAA. Prepare brief examples of calm de-escalation, accurate data entry under time pressure, and how you prioritize walk-ins versus appointments in an urgent care front office.
Strong fit if you want on-site FT or PRN front-desk work in Cabot urgent care, enjoy high patient volume, and can stay accurate with scheduling, registration, and payment collection.
At Baptist Health Urgent Care in Cabot, a Medical Receptionist typically opens the front desk, greets walk-ins and scheduled patients, verifies identity and insurance, and keeps the waiting area moving. You will answer phones, schedule or reschedule visits, collect copays, update charts in the EHR, and hand off clinical questions to nursing or providers while protecting privacy under HIPAA.
No. The listing marks it on-site in Cabot, Lonoke County, Arkansas.
Full-time and PRN options may be available; confirm hours, weekends, and shifts with Baptist Health Urgent Care during screening.
Front-desk or medical office experience, EHR comfort, insurance basics, and clear phone etiquette transfer well to urgent care reception.
Baptist Health Urgent Care - Cabot, Lonoke County What This Role Involves The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. Key duties include managing patient check-ins, scheduling appointments, answering phones, and ensuring a smooth flow of patient care. Day-to-Day Responsibilities Greeting patients upon arrival Activating patient files for each visit Scheduling new and follow-up appointments Answering phones and directing calls to appropriate staff members Assisting with front desk operations, including payment processing and insurance verification Maintaining a clean and organized waiting area Qualifications Minimum of 1 year experience in medical reception or related field preferred Strong communication skills, both verbal and written Proficient with Microsoft Office and electronic health record (EHR) systems Affable demeanor to provide excellent customer service Ability to multitask in a fast-paced environment About Baptist Health Urgent Care Baptist Health Urgent Care is dedicated to providing high-quality, convenient healthcare services to the community. Our team of experienced professionals ensures that every patient receives compassionate and efficient care. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-14 UTC · getajob.ai