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Website: aylohealth.com
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Aylo Health is hiring a Medical Receptionist for our Primary Care at Suwanee practice. In this full-time role, you'll greet patients, manage our front desk operations, coordinate scheduling, and ensure every visitor has a welcoming experience. This position offers an opportunity to make a direct impact on patient satisfaction while supporting a dedicated healthcare team. What This Role Involves As the frontline representative of our medical practice, you'll be responsible for creating a positive first impression for all patients and visitors. This role requires strong interpersonal skills, attention to administrative detail, and a commitment to maintaining patient privacy and data security in accordance with HIPAA standards. You'll serve as a vital link between our administrative team and clinical staff, ensuring smooth day-to-day operations that support quality patient care. What You'll Do Greet patients and visitors in a friendly, professional manner; obtain visit information and direct them appropriately Answer and transfer phone calls; coordinate with our call center to ensure consistent patient support Check patients in and out; maintain current patient records with personal and insurance information Process patient payments, file insurance claims, and manage account collections Schedule and confirm appointments; notify clinical staff of patient arrivals and manage appointment flow Handle general office tasks including filing, copying, faxing, and data entry Clean and sanitize reception areas, waiting rooms, and office spaces Follow all safety and security protocols; safeguard passwords and protected patient information Support other office duties as needed to keep operations running smoothly Requirements High school diploma or GED Minimum 1 year of medical office reception experience Medical Receptionist certification preferred Excellent verbal and written communication skills Basic computer proficiency; ability to learn our practice management system Strong organizational and multitasking abilities Ability to maintain professional composure and a neat appearance Dependable attendance and punctuality Ability to work collaboratively with team members About the Company Aylo Health is committed to enriching the health and well-being of our patients and communities. Our mission centers on making quality healthcare accessible and convenient. We foster a workplace culture that values lasting patient relationships, professional development, and mutual care among team members. We…
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