Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect depth on managed network and security service delivery—not only technology, but how you run teams and customer outcomes.
This role suits a people-and-service leader who can own managed network and security outcomes for Aussie Broadband customers from Brisbane CBD. Strong fit if you combine operational discipline, security awareness, and calm escalation leadership more than pure individual-contributor engineering.
As Manager, Managed Network and Security Services at Aussie Broadband, a typical day centres on keeping customer network and security outcomes reliable. Mornings often start with service health, incident, and capacity checks across managed environments, then triage with engineers and vendors. Midday work usually includes customer or partner escalations, change and risk reviews, and aligning delivery SLAs with commercial commitments. Afternoons may cover team coaching, backlog prioritisation, security posture follow-ups, and reporting readiness for internal stakeholders. On-site presence in Brisbane CBD supports hands-on coordination with technical teams and client-facing moments when issues need clear ownership.
The listing marks remote as no; expect on-site work in Brisbane CBD, Brisbane.
Management of managed network and security services—delivery quality, team leadership, and customer/service reliability—not a pure hands-on-only IC path.
No verified company profile, occupation stats, salary figures, or certification package were provided for this enricher run; treat those topics as open questions for the employer.
Manager, Managed Network and Security Services at Aussie Broadband in Brisbane CBD, Brisbane Position Summary We are seeking a seasoned technology leader to join our dynamic team as Manager of Managed Network and Security Services. This role is pivotal in driving the technical excellence and customer satisfaction within our managed services environment. Reporting directly to the CTO, you will lead a high-performing technical team, ensuring reliable, secure, and scalable technology outcomes for our clients. Key Responsibilities Oversee the day-to-day operations of the technical team, providing strategic direction and guidance. Develop and maintain strong relationships with key stakeholders, including customers and internal teams. Ensure adherence to industry standards and best practices in network management and security. Lead project initiatives that enhance our managed services offerings, focusing on innovation and customer satisfaction. Mentor and develop team members to ensure continuous growth and skill enhancement. Skills & Qualifications Demonstrated experience in a leadership role within the managed services, telecommunications, or technology sector. Strong technical expertise in network management, security protocols, and cloud technologies. A proven track record of delivering high-quality service and solutions to customers. Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strategic thinking and problem-solving capabilities. About the Company Aussie Broadband is a leading provider of managed network and security services, committed to delivering reliable, secure, and scalable technology solutions. Our team operates from our Brisbane CBD office, fostering an environment that values innovation, collaboration, and customer satisfaction. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-25 UTC · getajob.ai