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Manager, Contact Center Operations

  • Full Time
  • Anywhere

Valsoft Corporation

Valsoft Corporation — New Brunswick, Canada

The Manager of our Contact Center Operations plans and implements call center strategies and operations, improving systems and processes, new project development, assisting in and developing policies and procedures to meet specific goals, managing staff, and overseeing daily operations and staffing within our business development center. This role also focuses on problem solving, account relations…

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