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Prepare examples of reducing readmissions or denials, coaching underperforming staff, and partnering with physicians on length of stay. Expect scenarios on hard discharges, capacity constraints, and balancing patient advocacy with payer rules. Bring metrics you have owned (avoidable days, throughput, satisfaction).
Strong fit if you have care management, case management, or nursing leadership experience, comfort with hospital operations in a multi-site system, and a preference for on-site work in Springfield, IL rather than remote.
As Manager–Care Management at HSHS in Springfield, expect a mix of clinical–operational leadership: coaching care managers, reviewing complex cases and length-of-stay trends, aligning discharge planning with payers and post-acute partners, and reporting quality and utilization metrics to nursing and medical leadership. Days often include team huddles, escalation calls, and process improvement with unit leaders.
Build fluency in care transitions, utilization review, CMS conditions of participation, and team leadership. Free options that match this operations/management track:
No. The listing is on-site in Springfield, IL (remote flag is off).
HSHS operates hospitals and care sites; care management managers typically support inpatient and continuum-of-care coordination for those facilities.
Business/management courses via Saylor Academy and free Google project-management intro resources (both free per the cert list) support the leadership side of care management.
Website: hshs.com
Public cache only — not an employee review.
Hshs seeks a Manager-Care Management for its Springfield, IL location. This full time opportunity enables skilled leaders to oversee care management activities in a collaborative setting that supports professional growth. About the Role In the Manager-Care Management role for Hshs based in Springfield, IL, you assume leadership over care management functions. Focus areas include directing personnel, enhancing process efficiency, and ensuring reliable service outcomes. This full-time position at Hshs provides space for growth-oriented candidates ready to influence positive change through capable oversight of daily and strategic activities. Individuals considering Manager-Care Management opportunities near Springfield, IL will find the work blends hands-on guidance with forward-looking planning. Day-to-Day Responsibilities Oversee and supervise the work of care management personnel to promote consistent high-quality service coordination Design and update operational procedures that streamline care-related workflows Track and analyze performance data to identify areas for enhancement and implement solutions Facilitate communication and partnerships across various teams and with outside entities Mentor team members through coaching, training sessions, and performance reviews Ensure operational activities meet established quality benchmarks and regulatory expectations Compile and share updates on departmental progress and challenges with upper management Requirements Substantial experience in care management roles or equivalent areas involving service coordination Prior success in a managerial capacity, including staff supervision and team leadership Advanced problem-solving skills paired with the capacity to use data for informed decisions Outstanding verbal and written communication abilities to coordinate effectively with diverse groups Strong organizational talents for managing complex schedules and priorities Dedication to quality improvement and maintaining professional standards About the Company Hshs is hiring for this Manager-Care Management role and offers a supportive team environment that encourages collaboration and development among staff members. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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