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Strong fit if you like operational problem-solving at the intersection of Legal, process, and systems in a large education-technology company—and can work effectively remote with cross-functional partners.
As a Legal Operations Solutions Analyst at Cengage, expect to translate legal-ops needs into workable processes and tooling: triage intake, map workflows, support matter/system data quality, partner with Legal and IT on solution design, and measure adoption so education-business legal work runs more consistently at scale.
Build legal-ops fluency (intake, SLAs, vendor/matter tracking), process analysis, stakeholder interviewing, light systems/config or reporting skills, and clear change-management habits. No certification list is provided for this posting.
Yes—the listing is remote (remote flag set), with Manchester noted as location context.
Cengage provides educational content, technology, and services for learning markets.
No certification resources were supplied for this enricher dataset.
Website: cengage.com
Cengage Group is an American educational content, technology, and services company. Its headquarters is located in Independence, Kentucky.
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Join Cengage Group as a Legal Operations Solutions Analyst for a remote position based out of Manchester, Hillsborough County. In this role, you'll streamline how our legal team operates, implementing systems and processes that drive efficiency while supporting our mission to help learners succeed globally. About the Role Cengage invests in education and learning solutions that empower millions of students worldwide. As our Legal Operations Solutions Analyst, you're an essential partner to our legal department—someone who combines operational expertise with problem-solving skills to modernize how we work. This is a full-time remote position where you'll own key initiatives that strengthen our legal infrastructure and enable our team to focus on strategic work. What You'll Do Analyze legal workflows, identify bottlenecks, and recommend process improvements Evaluate and implement legal technology solutions to increase productivity and reduce manual work Develop and maintain documentation, templates, and standard operating procedures Manage project timelines, budgets, and stakeholder communication for legal operations initiatives Provide training and ongoing support for legal systems and tools across the organization Track key performance metrics and deliver regular insights on operational efficiency Collaborate with external vendors, consultants, and internal teams to optimize legal spend and delivery What We're Looking For 2+ years of experience in legal operations, business analysis, or a related field Strong proficiency with legal tech platforms, contract management systems, or similar tools Excellent organizational and project management skills Ability to communicate technical concepts clearly to non-technical stakeholders Analytical mindset with comfort working with data and process metrics Experience identifying and driving operational improvements About Cengage Group Cengage is a trusted partner in education and learning, serving learners across the globe with innovative resources and solutions. We're committed to making quality education accessible and effective, supported by a team dedicated to continuous improvement and forward-thinking approaches. How to Apply Ready to make an impact? Apply through this job listing to join our team.
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