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Home / Lead Zendesk Administrator

Lead Zendesk Administrator

  • Full Time
  • Remote

Vida

ABOUT US
 
At Vida, we help people get better- and we’re helping the healthcare system get better, too.
 
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida’s team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
 
By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It’s trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.
Vida Health is seeking a high-level Lead Zendesk Administrator to serve as the primary strategic stakeholder for our Member Services application ecosystem. This role bridges the gap between frontline operations and Product/Engineering teams, moving beyond basic execution to drive the operational maturity and reliability of our platforms. The ideal candidate will possess deep architectural expertise in Zendesk and AWS, with a proven track record of designing and deploying workflows that drive measurable efficiency and channel-shifting.

To apply for this job please visit jobs.lever.co.

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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