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Lead Service Designer – Contractor

  • Full Time
  • Anywhere

3Pillar Global

Lead Service Designer position at 3Pillar, a contractor role responsible for designing user experiences and leading end-to-end service design across complex environments. The role requires expertise in user experience design, service architecture, and organizational transformation, with a strong focus on strategic problem-solving and stakeholder influence.

Requirements

  • At least 5 years of experience in a client-facing UX position
  • At least 3 years of consulting experience
  • Expertise working with complex digital products, business logic, process, and a variety of clients
  • Experience in organizational leadership, including experience working with and influencing teams and executive leads
  • A strong track record of problem solving and a ‘roll up your sleeves’ mentality
  • Entrepreneurial spirit with the ability to see the bigger picture among the details
  • Experience working with global teams
  • Highly culturally aware
  • Experience in facilitating workshops
  • Relationship builder. Highly empathetic and collaborative, able to work across mid to senior-level stakeholders to drive decisions.
  • Strong communication skills, including ability to explain, persuade, and take a large amount of information and distill it into a clear, concise message.
  • Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products

Benefits

  • Flexible work environment
  • Global team and culture
  • Well-being programs (fitness, mental health, time off)
  • Career growth and development opportunities
  • Equal opportunity employer

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Romania

Romania is a country in Southeast and Central Europe. It lies on the lower course of the Danube, north of the Balkan Peninsula, and on the northwestern shore of the Black Sea. It borders Ukraine to the north and east, Hungary to the west, Serbia to the southwest, Bulgaria to the south, Moldova to the east, and the Black Sea to the southeast. It is the twelfth-largest country in Europe by area, covering 238,397 km2 (92,046 mi2), and the sixth-most populous member state of the European Union, with 19 million inhabitants. The capital, largest city and economic centre is Bucharest. Other major cit

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