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Prepare to show leadership in premium retail or outdoor brands: coaching under pressure, product storytelling for technical shells/footwear, and community activation. Be ready with examples of raising team standards, handling high-intent customers, and running local programs without diluting brand quality.
Strong fit if you lead people in premium, product-obsessed retail and care about outdoor performance culture. Thin public employer-review data means you should validate culture, scope of “Lead,” and compensation directly with Arc'teryx—this listing alone does not define band or ladder.
As a Lead at Arc'teryx.com on Abbot Kinney in LA, expect ownership of a store or channel team: coaching associates, protecting brand standards for technical product knowledge, coordinating floor operations, and connecting local community/run programs to the broader outdoor story. On-site work (not remote) with peak retail and event rhythms.
No. The listing marks remote as 0 and places the job on Abbot Kinney in LA, so plan for on-site leadership.
Title is only “Lead” with no occupation file—confirm span of control (floor lead vs. multi-team) in the interview process.
No cert family or resources were provided for this role; do not assume required paid credentials.
Lead - Full Time at Arcteryx.com in Abbot Kinney, LA What This Role Involves Your role as a Lead at Arcteryx is pivotal within our store leadership team. You will collaborate closely with the Assistant and Store Manager to lead a dynamic group of Product Guides, ensuring an exceptional guest experience across all areas of the retail store: experience, product, community, operations, and people. This position offers opportunities for personal growth and innovation in our practices. Key Responsibilities Lead a talented team of Product Guides to deliver outstanding customer service. Facilitate guest experiences that align with Arcteryx values and objectives. Participate actively in product development, testing, and community engagement initiatives. Provide coaching on people experience, guest experience, and business needs alongside the Store Manager and Assistant Store Manager. Initiate and implement strategies to improve store operations and customer satisfaction. Requirements Product-obsessed with a passion for outdoor activities and exploration. Strong leadership skills, able to inspire and motivate team members. Excellent communication and interpersonal skills. Aptitude for coaching and mentoring. Experience in retail management or related field preferred. About Arcteryx.com At Arcteryx, we are committed to creating a better world through our products and practices. Our team is passionate about nature and dedicated to bold objectives that benefit both individuals and the environment. We offer full-time employment with opportunities for personal growth and community involvement. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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