Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to discuss leading people around premium outdoor product, brand consistency, and NYC on-site collaboration. Use concrete examples of coaching, prioritization, and quality bar-setting.
Strong fit if you want on-site Lead ownership at a performance outdoor brand in New York and can connect team leadership to product and customer experience—not remote-only work.
As a Lead at Arc’teryx.com based in New York, expect to set priorities for your team, align store or digital work with brand standards, and keep quality high on product storytelling and customer experience. Days likely mix stakeholder check-ins, coaching, and hands-on problem solving rather than remote-first async work.
No. The listing is New York–based with remote set to off.
Recent coverage emphasizes technical outerwear reviews and expansion into bikewear.
No certification resources were provided for this listing.
Lead at Arcteryx.com - New York, New York The Opportunity Your opportunity at ARCTERYX is to be a key member of the store leadership team. You will work alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. This role involves being part of every area of the retail store including experience, product, community, operations, and people. You are inspired to seek out ways to evolve our practices and are product-obsessed, seeking any chance to get outside to experiment and learn firsthand how our products perform. Core Duties Lead a talented group of Product Guides in the guest experience Facilitate the overall store operations including experience, product, community, and people Provide coaching on people experience, guest experience, and business needs with the Store Manager and Assistant Store Manager Take initiative, have strong assessment skills, and seek out and offer relevant feedback to celebrate achievements within the store Commit to bold objectives both personally and professionally Requirements Experience in retail leadership or a related field A passion for product and outdoor activities Strong assessment skills and ability to provide relevant feedback Ability to lead and coach a team of Product Guides Excellent communication and interpersonal skills Commitment to bold objectives and continuous improvement Why Join Arcteryx.com You will be part of an organization that is committed to creating a better world, together. You will have the opportunity to work in a dynamic environment where you can grow both personally and professionally while being surrounded by like-minded individuals passionate about nature and outdoor activities. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Your journey with ARCTERYX begins here!
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