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Website: pitneybowes.com
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Pitneybowes invites applications for a Kundenberater Supplies (m/w/d) based in DE Darmstadt. This full-time role suits professionals who thrive on direct client dialogue and reliable product guidance for everyday supplies needs. Position Summary The Kundenberater Supplies (m/w/d) position at Pitneybowes in DE Darmstadt focuses on delivering clear, helpful advice that helps customers select and order the supplies they require. You become a trusted first point of contact, balancing attentive listening with practical recommendations so that each interaction builds confidence and long-term satisfaction. Working on-site as part of a dedicated team, you support efficient order handling and consistent service quality within a customer-centred environment. What You'll Do Welcome and advise customers seeking supplies, clarifying their requirements through careful questions and active listening. Offer product recommendations that match stated needs and ensure smooth progression from enquiry to confirmed request. Handle routine enquiries, resolve simple issues promptly, and escalate more complex matters according to established routes. Maintain accurate records of customer interactions and follow up to confirm satisfaction and continued supply reliability. Coordinate with internal colleagues to keep stock insights current and to support seamless order fulfilment. Contribute to continuous improvement of service standards by sharing customer feedback and observing process opportunities. What We're Looking For Demonstrable experience in customer advisory, sales support or front-line service roles. Clear verbal communication skills and a genuine interest in helping people find practical solutions. Organisational ability, attention to detail and comfort working with order and enquiry systems. A proactive, customer-first outlook combined with the flexibility to adapt to varying enquiry volumes throughout the working day. Reliability, team spirit and motivation to become knowledgeable about the supplies portfolio throughout daily work. More About Pitneybowes Pitneybowes is hiring for this role and offers a supportive team environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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