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Knowledge Specialist – Fixed-Term

Datacom · New Zealand

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Fit summary

Strong fit if you enjoy turning expert know-how into clear, maintained content for a large multi-service tech organisation in New Zealand, and you are comfortable with a fixed-term scope.

Day in the role

As a fixed-term Knowledge Specialist at Datacom, a typical day centres on structuring, maintaining, and improving internal knowledge so delivery and support teams can find trusted answers fast.

Skills to emphasize

Prioritise knowledge-base tooling, structured writing, taxonomy/tagging, stakeholder interviews, and basic IT service literacy (ITIL-style processes). No certification list is supplied for this role family.

FAQ from this listing

Is this role remote?

No. The listing is on-site in New Zealand (remote flag is off).

What does Datacom do?

It is an IT services company covering consulting, cloud, ITO, data centres, custom software, and payroll, and is described as New Zealand’s largest technology company.

Why is the role fixed-term?

The title specifies fixed-term; treat duration and conversion options as questions for the hiring team, not guaranteed outcomes.

Company facts (cached)

Website: datacom.com

Datacom Group Limited is an Information Technology services company, offering management and consulting, cloud services, ITO, data centre services, custom software development, and payroll services. Datacom is the largest technology company in New Zealand. The company was started in New Zealand in 1965, but has expanded to operate in Australia, Malaysia, the Philippines, the United States and the United Kingdom, employing over 6,500 people across 26 offices globally.

Public cache only — not an employee review.

Role overview (listing rewrite)

Datacom - New Zealand Role Overview We are currently seeking a Knowledge Specialist for a 6-month fixed-term contract at Datacom, working full-time from our office in New Zealand. This role offers an exciting opportunity to contribute immediately and make a meaningful impact within the organization. <h2-Core Duties Contribute to the development and maintenance of internal knowledge bases and resources. Support cross-functional teams by providing technical expertise and troubleshooting assistance. Stay updated with industry trends and share insights to enhance team performance. Document best practices, procedures, and lessons learned for ongoing improvement. <h2-Who We're Looking For We are looking for a detail-oriented professional with strong technical skills and excellent communication abilities. Ideal candidates will have experience in IT support or knowledge management roles and be able to work collaboratively within a dynamic team environment. <h2-Why Join Datacom Datacom works with organizations and communities across Australia and New Zealand, making a difference in people's lives by helping businesses leverage technology for innovation and growth. As part of our team, you will have the opportunity to work on diverse projects that can significantly impact real-world outcomes. <h2-Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-15 UTC · getajob.ai