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Jr. Call Center Agent

  • Full Time
  • Anywhere

Montachusett Regional Transit Authority

Montachusett Regional Transit Authority — Leominster, Worcester County

Position Summary: This position supports MART’s Brokerage Transportation Operation by answering inbound and making outbound calls. Provides high level, personalized customer service in order to meet our member requests for transportation and assistance for Mass Health PT1 approved members. Essential Functions/Position Responsibilities: Consistently at minimum, answers 80 to 90 inbound calls in a c…

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