Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect practical checks more than theory essays: how you diagnose a slow PC or failed login, how you prioritize tickets, and how you communicate with non-technical users. Prepare 1–2 short stories of troubleshooting from projects, labs, or prior work. Ask what tools soundcloud71 uses, how student hours are set around lectures, and what success looks like in the first month.
Best fit if you want Berlin-based, non-remote IT exposure while studying, can work structured student hours, and prefer learning by supporting real users over pure coursework. Weak fit if you need remote-only work or a fully defined senior engineering scope—this title points to supervised, operational learning.
As an IT Working Student at soundcloud71 in Berlin, a typical day mixes study-friendly hours with hands-on support: ticket triage, basic troubleshooting, documenting fixes, shadowing admins or developers, and small scripted or configuration tasks under supervision. You coordinate with full-time IT staff, keep systems and user requests moving, and wrap work so it fits semester schedules rather than full-time ownership of production incidents.
Focus on fundamentals employers can verify quickly:
No certification package or priced cert list was supplied for this role family.
No. The listing is marked non-remote and based in Berlin, so plan for on-site or hybrid presence as the employer defines it.
It typically means part-time employment alongside university studies, with hours and contract terms set by the employer under local student-work norms—confirm exact hours with soundcloud71.
No verified company profile, review scores, or salary figures were provided for soundcloud71 in the source data, so those should not be assumed.
IT Working Student at soundcloud71 in Berlin About the Role We are seeking a dynamic and detail-oriented IT Working Student to join our Global IT Team based in Berlin. As an integral part of our team, you will provide hands-on technical support to all employees, ensuring smooth operations and addressing any tech-related issues that arise. Responsibilities Analyze incoming tech support issues and resolve them collaboratively with your team Ensure a high level of customer satisfaction by thoroughly addressing each issue until all parties are content with the resolution Stay up-to-date with the latest technological advancements to enhance our IT infrastructure and services What We're Looking For A current student studying a computer science-related field or equivalent experience A strong passion for technology and a willingness to learn new skills daily Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Experience in troubleshooting and resolving technical issues is advantageous but not required More About soundcloud71 SoundCloud empowers artists, tastemakers, and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform that provides advanced tools, services, and resources to help artists build and grow their careers. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud remains at the forefront of shaping music culture in real time. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your application as soon as possible.
Generated for personal interview prep · 2026-08-09 UTC · getajob.ai