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IT Service Desk Analyst

  • Full Time
  • Anywhere

Biffa Waste Services

Biffa Waste Services — High Wycombe, Buckinghamshire

A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication skills, a passion for customer service and be a quick learner. This is an office based role …

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