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IT Helpdesk Technician

  • Full Time
  • Anywhere

About Sardine

Source: Wikipedia

Sardine

We are a leader in fraud prevention and AML compliance, and we’re looking for an IT Helpdesk Technician to support our global, remote-first team. As a reliable partner across the company, you’ll help us deliver a seamless, secure, and efficient employee experience as we grow.

Requirements

  • 2 to 4 years of experience in IT operations, helpdesk, or technical support in a fast-moving environment
  • Strong proficiency in supporting macOS environments, basic network troubleshooting, and hardware support
  • Hands-on experience with Google Workspace administration and familiarity with Mobile Device Management (MDM) workflows
  • Exceptional verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders with empathy and patience

Benefits

  • Generous compensation in cash and equity
  • Early exercise for all options, including pre-vested
  • Flexible paid time off and Year-end break
  • Health insurance, dental, and vision coverage for employees and dependents
  • 4% matching in 401k / RRSP
  • MacBook Pro delivered to your door
  • One-time stipend to set up a home office
  • Monthly meal stipend
  • Monthly social meet-up stipend
  • Annual health and wellness stipend
  • Annual Learning stipend

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Spain

Spain, officially the Kingdom of Spain, is a country in Southern and Western Europe with territories in North Africa. Featuring the southernmost point of continental Europe, it is the largest country in Southern Europe and the fourth-most populous European Union (EU) member state. Spanning the majority of the Iberian Peninsula, its territory also includes the Canary Islands, in the Eastern Atlantic Ocean; the Balearic Islands, in the Western Mediterranean Sea; and the autonomous cities of Ceuta and Melilla, in mainland Africa. Peninsular Spain is bordered to the north by France, Andorra, and t

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