name
Required Language
Romanian, German, English
Employment Type
Full time
Contract Type
Permanent
Description
Are you our next IT Helpdesk Administrator?
Do you want to take your first step into an IT career with plenty of opportunities to learn and grow? If you’re tech-savvy, solution-driven, and eager to build your skills in a dynamic environment, this could be the role for you!
Your Profile:
- English level min B2 , German level C1
- Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage
- Ability to manage multiple tasks simultaneously and deliver under short deadlines
- Ability to work with minimal supervision, make independent decisions and solve complex problems.
- Good understanding of IT support processes, desktop systems, and workplace technology operations.
- Ability to work in a dynamic, fast-paced environment,
- Demonstrated ability to develop professional relationships and interact with colleagues of all levels
- Solution driven mindset
Conditions for internal candidates:
- Tenure of at least 6 months on the current role within the company
- No written warnings in the past 6 months or ongoing disciplinary process
Your future role:
- Supports hardware and software platforms
- Provides user management support
- Analyses and resolves hardware and software related problems
- Maintain workstation patching and ensure the required patching level
- Keeps close contact with Service Desk Center
- Manages the desk, sets up and patches PC’s and phones
- Provides people with PC’s set up according to company requirement and in the most efficient way
- Follows standards and procedures regarding use and maintenance of PC’s including software and peripheral equipment
- Creates according to agreements between IT and Operations standard installations for specific groups of users
- Participates in the implementation of new (standard or developed) software. This is needed to ensure that that does not conflict with other installed software and that “master” installations are adjusted
- Tracks all software licenses used in call center and control that all computers are using legal copies of software
- Verifies that no software is installed without proper licenses on PC’S
- Identifies and tags all IT related assets and keeps accurate records of existing assets at call center
- Administers software licenses in use, and keep accurate records.
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Looking forward to welcoming you to the team! Discover what awaits you:
At Foundever®, we make things simple.Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Let’s create best moments together! |
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Romania
Romania is a country in Southeast and Central Europe. It lies on the lower course of the Danube, north of the Balkan Peninsula, and on the northwestern shore of the Black Sea. It borders Ukraine to the north and east, Hungary to the west, Serbia to the southwest, Bulgaria to the south, Moldova to the east, and the Black Sea to the southeast. It is the twelfth-largest country in Europe by area, covering 238,397 km2 (92,046 mi2), and the sixth-most populous member state of the European Union, with 19 million inhabitants. The capital, largest city and economic centre is Bucharest. Other major cit
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