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Home / IT Consultant

IT Consultant

  • Full Time
  • Anywhere

Talent Shore

IT Consultant – All-Rounder Support (Level 1–3)
Location:Remote (South Africa, supporting UK hours)
Salary:Up to R50,000 per month
About the Company
We are a dynamic global recruitment business, operating in a fast-paced, high-demand environment. Our teams rely on seamless IT support to ensure day-to-day operations run smoothly across multiple regions. We are seeking a versatile and proactiveIT Consultantto act as the backbone of our IT function, providing full-spectrum support and contributing to projects that drive innovation and efficiency.
Role Overview
This is a hands-on, all-rounder IT role where you will deliverLevel 1, 2, and 3 supportacross a wide range of systems and technologies. You will work closely with senior executives, supporting them with urgent issues swiftly and professionally. The role also covers infrastructure, applications, security, and project-based IT tasks. You will often act as the sole IT support technician, reporting into and collaborating with the Head of IT, so confidence, independence, and accountability are key.
Key Responsibilities

  • Provide end-to-end IT support (Level 1–3), handling tickets efficiently and escalating where necessary.

  • Deliver urgent, high-quality support to executive leadership, ensuring minimal downtime.

  • Manage and maintain Microsoft-based environments, including:

    • Azure

    • Microsoft 365 Suite

    • Dynamics

  • Support and administer additional platforms such asDarktrace,Mercury, andHALO(training provided with HALO if required).

  • Monitor, analyze, and respond tosecurity logsand potential breaches, ensuring systems are secure and compliant.

  • Provideinfrastructure and application supportacross the global business.

  • Assist with and deliverproject-based tasks, working with stakeholders to improve IT operations.

  • Act as thefirst point of contact for all IT issues, taking ownership of the function alongside the IT leader.

  • Build strong communication channels across the business, providing support to users at all levels, from consultants to executives.

Requirements

  • Minimum5 years’ experiencein IT support roles, ideally within a fast-paced, global, or high-pressure environment.

  • Proven experience inLevel 1, 2, and 3 support.

  • Strong working knowledge ofMicrosoft environments(Azure, Dynamics, 365).

  • Exposure to or willingness to learnDarktrace, Mercury, and HALO.

  • Demonstrated experience in:

    • Infrastructure support

    • Application support

    • Risk and security management(e.g., monitoring security logs, managing breaches).

    • Project-based IT delivery

  • Excellent communication skills with the ability to engage and support users at all levels, including senior executives.

  • Confident working as asole IT support technician, taking ownership and accountability.

  • Ability to workremotelyand independently, while aligning with UK business hours.

What We Offer
​

  • Competitive salary package up toR50,000 per month.

  • Opportunity to work with aglobal, fast-moving business.

  • Exposure to cutting-edge IT systems and technologies.

  • A supportive environment where you will collaborate directly with IT leadership.

  • Flexibility ofremote workingwhile contributing to an international business.


Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in South Africa

South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca

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