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Prepare to discuss how you diagnose recruiting bottlenecks, reduce regrettable attrition, and partner with hiring managers under delivery pressure. Be ready with metrics (time-to-fill, offer acceptance, retention by cohort) and examples from complex, multi-site or matrixed organizations similar to a global health services company.
Best fit if you have director-level experience in talent, account, or workforce management inside professional services or life sciences, and you prefer internal relationship ownership over pure external selling. U.S.-based, non-remote listing implies comfort coordinating across sites and time zones for a large biopharma services organization.
As Internal Account Director (Recruitment & Retention) at Syneos Health, your day likely centers on internal stakeholders rather than external sales: tracking hiring and attrition signals, partnering with recruiting and people leaders on pipeline health, and keeping account or delivery teams staffed for clinical and commercial client work. Expect status reviews, workforce planning conversations, and retention actions that protect delivery capacity across U.S. teams.
It provides contract research and commercial services so pharma and biotech companies can run late-stage trials and bring treatments to market.
The title points to internal account ownership for recruitment and retention—partnering inside the firm to staff and keep people, not classic external product sales.
Syneos Health is based in Morrisville, North Carolina; this listing is for the United States and is not marked remote.
Website: syneoshealth.com
Syneos Health is an American company that provides contract research and commercial services to pharmaceutical and biotechnology companies. Based in Morrisville, North Carolina, the company specializes in helping other companies with late-stage clinical trials, but also provides commercial services to market health treatments.
Public cache only — not an employee review.
Syneos Health, a fully-integrated life sciences services organization, is hiring an Internal Account Director focused on Recruitment & Retention to join our Clinical Solutions team in the United States. This is a full-time, in-office position with a growing company that partners across the drug development and commercialization landscape. About the Role As an Internal Account Director for Recruitment & Retention, you'll lead strategic initiatives to attract, onboard, and retain top talent across our organization. You'll be the bridge between our Clinical Solutions teams and Human Resources, translating business needs into effective people strategies that reduce turnover and build strong team cohesion. What You'll Do Design and execute recruitment strategies aligned with departmental growth and organizational goals Develop retention programs and employee engagement initiatives that strengthen team stability and satisfaction Partner with hiring managers to refine job descriptions, competency requirements, and interview processes for Clinical Solutions roles Build talent pipelines and nurture relationships with high-performing candidates and internal employee networks Monitor key recruitment and retention metrics—time-to-hire, cost-per-hire, voluntary turnover rates—and report on program effectiveness Collaborate with HR on onboarding excellence, training development, and career pathing for Clinical Solutions team members Identify retention risks early and implement targeted interventions to reduce flight risk Communicate recruitment wins and retention success stories across the organization What We're Looking For 3+ years of experience in recruitment, talent management, or related HR functions Proven track record reducing turnover and improving employee retention within complex organizations Strong understanding of recruitment best practices, sourcing channels, and screening methodologies Excellent communication and interpersonal skills; comfort building credibility with executives and frontline teams alike Analytical mindset with ability to interpret recruitment and retention data and make data-driven recommendations Familiarity with life sciences, clinical operations, or professional services environments is valued Bachelor's degree in HR, Business, Psychology, or related field preferred About Syneos Health Syneos Health is a trusted partner to innovators across the life sciences industry. We accelerate customer success by combining deep domain expertise, innovative solutions, and proven methodologies at every stage of the drug development and commercialization journey. How to Apply Ready to make an impact on how…
Generated for personal interview prep · 2026-07-16 UTC · getajob.ai