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Prepare examples of prioritising caseloads, coordinating multi-party recovery plans, and balancing empathy with clear process. Be ready to explain how you document decisions and work with health or community providers in a public-service style setting.
Best fit for candidates who can coordinate recovery plans on site in Whangarei, communicate clearly with clients and providers, and work steadily within Accident Compensation Corporation New Zealand processes in Northland.
As an Integrated Recovery Coordinator at Accident Compensation Corporation New Zealand in Whangarei, a typical day centres on guiding people recovering from injury. You would review cases, talk with clients and service providers, agree next recovery steps, record progress, and escalate barriers so people can return to work and daily life under ACC processes.
The listing is for Whangarei, Northland, with remote set to 0, so treat it as on-site rather than remote.
Integrated Recovery Coordinator work at Accident Compensation Corporation New Zealand usually means coordinating injury recovery, linking clients to services, and tracking progress toward return to work or daily life.
Whangārei is Northland’s main urban centre and district hub, serving both the city and surrounding hinterland.
Job Title: Integrated Recovery Coordinator - WhangareiCompany: Accident Compensation Corporation New ZealandLocation: Whangarei, Northland Role Overview We are seeking a compassionate and organised individual to join our Level 1 Integrated Recovery team at the Accident Compensation Corporation (ACC) in Whangarei. This full-time position offers permanent employment with Monday to Friday hours, excluding weekends and public holidays. The role commences on Monday 2 November 2026. Core Duties Facilitate the support clients need to regain independence after injury Help people move forward following an accident or injury Work closely with a multidisciplinary team to coordinate recovery plans Provide emotional and practical support to clients during their recovery journey Ensure all client needs are met in line with ACC policies and procedures What You Bring A strong commitment to supporting others through challenging times Excellent organisational skills to manage multiple tasks efficiently Empathy and a compassionate approach towards clients Strong communication and interpersonal skills for effective client interaction Familiarity with ACC policies and procedures is advantageous but not essential, as training will be provided More About Accident Compensation Corporation New Zealand The Accident Compensation Corporation (ACC) is a government agency dedicated to supporting individuals affected by accidents or injuries. Our mission is to help people recover from their injuries and regain independence. We offer a supportive work environment where you can make a meaningful difference in the lives of others. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all details are accurate and comprehensive to increase your chances of success. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-13 UTC · getajob.ai