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Expect scenarios on multi-stakeholder client programs, how you integrate offerings into one solution, and how you escalate delivery or commercial risk. Prepare examples of executive communication, cross-team leadership, and remote stakeholder management across U.S. time zones.
Strong fit if you lead complex client solutions end-to-end, influence without owning every team, and operate effectively in a remote U.S. setup. Basis will likely value commercial judgment, integration thinking, and calm executive presence more than single-function depth alone.
As Integrated Client Solutions Director at Basis, a typical day centers on aligning client needs with cross-functional delivery. Mornings often cover account health, pipeline, and risk reviews with sales, product, and delivery leads. Midday is for client strategy sessions, scoping integrated solutions, and unblocking teams. Afternoons go to executive updates, commercial or SOW alignment, and prioritization so Basis commitments stay clear and executable.
The listing flags remote work with a United States location scope.
It is a client-facing leadership role that ties commercial goals to coordinated delivery across Basis teams.
Prior ownership of multi-workstream client programs, stakeholder management, and solution packaging across functions is most transferable.
Integrated Client Solutions Director at Basis - United States The Opportunity Basis is seeking a dynamic Integrated Client Solutions Director to join our team. As an integral part of the ICS group, you will serve as the key client contact for a suite of Basis clients, driving the quality and innovation of our services. This role offers a unique opportunity to work in a flexible environment across the United States and Canada, including remote, hybrid, or on-site at headquarters. Day-to-Day Responsibilities Achieve client satisfaction through exceptional service delivery and strategic partnership Continually enhance the quality of work across assigned accounts Collaborate with the sales team to tailor tech-enabled services for better outcomes Drive media campaigns that align with clients' business objectives Contribute to a culture of inclusivity and growth, where passionate individuals thrive What You Bring Proven experience in client relationship management within the digital media industry A deep understanding of integrated marketing solutions and their application Strong communication and interpersonal skills to engage with diverse clients Experience in driving business growth through strategic partnerships A commitment to continuous improvement and innovation About the Company Basis is a leading provider of software solutions for automating digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We are dedicated to building a culture where motivated individuals can thrive both professionally and personally. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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