Intake Referral Manager | Remote in Pennsylvania

The Intake Referral Manager is responsible for the pre-admission process from referral sources and performing necessary functions to direct potential admission to appropriate HCF Care Community.

Requirements

• Manages all inquiry calls from hospital or online hospital referral site, reviews inquiry for potential admission and consulting Clinical Referral Manager as needed for assessment
• Verifies Medicare benefits online; verifies insurance benefits, including MA and private insurance, and verifies payor status
• Determines approval or denial of inquiries for admission into HCF Care Communities
• Completes all communication with hospital discharge planners/case managers regarding acceptance or denial of admissions
• Coordinates admission time of each resident with specific care community and arranges transportation for admissions if necessary
• Checks bed availability in each care community assigned
• Assists families in scheduling tours, times for sign-in admissions, etc. by coordinating with each care community
• Coordinates referrals to Care Communities including gathering needed information, data entry into computer system (Point Click Care) and the coordination of doctors’ orders
• Accessing specific payor source websites to view and accept open referrals through the specific payor
• Completes any required documentation

Benefits

• Promotion opportunities
• Flexibility
• Education/Learning
• Competitive benefit package

Originally posted on Himalayas