About Mercor
Mercor
The Information Technology Support Specialist will work as a contractor, providing IT support and building long-horizon IT tasks with deterministic rubrics. The role requires expertise in identity and access, endpoint management, and ticketing ops. The candidate should have 2+ years of experience in IT support, helpdesk, or sysadmin and be comfortable with IT artifacts. The compensation is $50–$70/hour, paid weekly via Stripe Connect.
Requirements
- 2+ years in IT support, helpdesk, or sysadmin
- Expertise in identity and access (Okta, Active Directory, Entra ID), endpoint management (Jamf, Intune), M365 or Google Workspace admin, ticketing ops (Jira, ServiceNow)
- Comfortable with IT artifacts: tickets, runbooks, access-change requests, incident write-ups
- Clear written communication; can articulate reasoning and encode it into deterministic rubrics
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Australia
Australia, officially the Commonwealth of Australia, is a country comprising the mainland of the Australian continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world. Australia is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates including deserts in the interior and tropical rainforests along the coast.
What people say about Mercor
- Reasons to compete in this year’s Battlecode programming competition at MIT
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
Recent news
- New troubles at Mercor: Infighting, ‘face time slavery,’ and ‘inhumane working conditions’ - Gazetteer SF
- AI recruiting startup Mercor takes more of Meta's former office space at 181 Fremont - The Business Journals
- Mercor CEO Says It Now Spends More on AI Tokens Than Employee Salaries - Business Insider
- Mercor’s Brendan Foody calls out Sequoia, accusing it of ‘dual-pricing’ valuation tricks - TechCrunch
- Mercor, a $10 billion AI startup, confirms it was caught up in a major security incident - Fortune
Aggregated from public discussions and news; opinions are the authors’ own.
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