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Incident Manager, Junior

  • Full Time
  • Anywhere

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company — Baton Rouge, East Baton Rouge Parish

Position Overview The Incident Manager oversees the end-to-end lifecycle of IT incidents in an enterprise environment, ensuring rapid restoration of normal service with minimal disruption to mission-critical systems. The role coordinates cross-functional technical teams, stakeholders, and vendors to triage, prioritize, and resolve incidents based on impact and urgency, while maintaining governance…

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