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Strong fit if you have luxury hotel or fine-dining room service leadership experience and care about detail-driven guest recovery. Location is U.S. and on-site (not remote); confirm city and property before applying.
As In Room Dining Manager at a Four Seasons hotel, you lead the IRD team that delivers in-suite meals to luxury guests. A typical day covers pre-shift briefings, menu and tray standards, coordinating with kitchen and room service runners, handling VIP and late-night requests, resolving service issues, and checking labor, food cost, and guest feedback against brand service standards.
No. The listing is on-site hospitality work at a Four Seasons property in the United States.
It is a Toronto-based luxury hotel and resort company founded in 1960, operating 100+ hotels and resorts worldwide.
In-room dining operations: guest orders, service standards, staffing, kitchen coordination, and issue resolution for suite dining.
Website: fourseasons.com
Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian luxury hotel and resort company headquartered in Toronto, Ontario, Canada. Four Seasons currently operates more than 100 hotels and resorts worldwide. Since 2007, Bill Gates and Prince Al-Waleed bin Talal have been majority owners of the company. As of January 2022, Gates-controlled Cascade Investment owns 71.25% and Alwaleed-controlled Kingdom Holding Company owns 23.75% of Four Seasons.
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In Room Dining Manager at Four Seasons in US About the Role The In Room Dining Manager is a pivotal role within Four Seasons, responsible for overseeing all aspects of room service and ensuring exceptional guest experiences. This position requires a dynamic leader with strong culinary skills and excellent interpersonal abilities. Day-to-Day Responsibilities Manage the day-to-day operations of the in-room dining department to ensure high-quality service and adherence to Four Seasons standards. Develop and implement strategies to enhance guest satisfaction through innovative menu offerings and personalized service. Supervise a team of room service staff, providing training and support to ensure they meet or exceed performance expectations. Collaborate with the culinary department to create and maintain an appealing menu that caters to diverse dietary preferences and cultural needs. Ensure compliance with all health and safety regulations while maintaining a clean and organized work environment. What We're Looking For A minimum of 3 years of experience in room service or related hospitality roles, preferably within a luxury setting. Strong leadership skills with the ability to motivate and develop a high-performing team. Excellent communication and interpersonal skills to interact effectively with guests and colleagues. Familiarity with culinary trends and the ability to innovate menu offerings. A passion for providing exceptional guest service and creating memorable dining experiences. Why Join Four Seasons At Four Seasons, you'll be part of a global community that values creativity, innovation, and personal growth. Our team members are at the heart of our success, and we offer unparalleled opportunities for professional development and career advancement. We provide a supportive work environment where your contributions are recognized and appreciated. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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