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Strong fit if you manage B2B accounts in identity or adjacent security/IT, can work on-site in Singapore, and are comfortable covering Malaysia and Brunei without remote-first flexibility. Thin public company and occupation data means you should verify team size, product line, and travel expectations in the interview.
As Identity Account Manager for Malaysia and Brunei at Singapore Branch in Singapore, a typical day centers on owning client relationships for identity products or services: check pipeline and renewals, join calls with Malaysian and Bruneian stakeholders, align delivery with internal product/support teams, and track account health. Afternoons often mean proposals, escalations, and planning visits or virtual QBRs while reporting status to Singapore-based leadership.
Build depth in identity and access concepts (IAM, SSO, MFA, lifecycle), enterprise account management, and cross-border stakeholder handling for Malaysia and Brunei. Strengthen CRM hygiene, commercial negotiation, and clear written updates for remote regional clients. No specific certification list or pricing was provided for this listing.
No. The listing is based in Singapore with remote set to off; regional coverage of Malaysia and Brunei is expected from that base.
Account management for identity-related offerings across two markets, coordinated from the Singapore Branch office rather than pure product engineering.
Ask which identity portfolio you own, travel cadence to Malaysia/Brunei, quota structure, and how Singapore Branch sits relative to the wider employer brand.
Identity Account Manager - Malaysia & Brunei Singapore Branch, Singapore Role Overview We are seeking a highly motivated Identity Account Manager to join our team in Singapore. As an Identity Account Manager, you will be responsible for managing and expanding customer relationships within the Malaysia and Brunei regions. You will work closely with cross-functional teams to ensure seamless delivery of solutions that meet our customers' needs. Responsibilities Develop and maintain strong relationships with key stakeholders in Malaysia and Brunei Identify new business opportunities and expand existing customer accounts Collaborate with sales, technical support, and product teams to deliver value-added solutions Analyze market trends and competitor activities to inform strategy Provide regular updates on account progress and performance metrics Qualifications Minimum 3 years of experience in a similar role, preferably with a focus on identity management solutions Demonstrated success in building and maintaining customer relationships Strong understanding of identity management technologies and their applications Excellent communication and negotiation skills Bachelor's degree in Computer Science, Information Technology, or related field More About Singapore Branch Singapore Branch is part of Palo Alto Networks, a global leader in cybersecurity solutions. Our mission is to protect our digital way of life by leveraging cutting-edge technology and innovative thinking. We value diversity and encourage all voices to contribute to our success. Applying for This Role If you are passionate about making an impact in the field of identity management, we invite you to apply. To join us as a Identity Account Manager - Malaysia & Brunei, please complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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