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Be ready to walk through a full incident (diagnose → fix → prevent), explain how you prioritize tickets, and describe collaboration with remote central IT. Expect scenarios on user hardware, network access, and change control in a regulated industrial setting. Prepare concise Swiss-German/English examples of calm stakeholder communication.
Strong fit if you enjoy hands-on support in a large industrial tech firm, can own local ICT reliability in Basel, and work well across languages and central/site IT. Less ideal if you want pure software product work or fully remote-only roles.
As an ICT System & Support Engineer (80–100%) at Schneider in Basel, a typical day mixes ticket triage, workstation/server and network troubleshooting, access and identity requests, and keeping local systems aligned with group IT standards. You’ll coordinate with site users and central teams, document fixes, and prioritize uptime for office and industrial-support environments.
No cert catalog was supplied. Prioritize: strong incident handling and documentation; Active Directory/Entra, networking (TCP/IP, VPN, Wi‑Fi), endpoint management, backup/restore basics, and clear German and/or English for Swiss stakeholders. Align any later certs to employer tooling rather than generic lists.
No—the listing flags on-site work in Basel (remote = 0).
Energy technology spanning electrification, automation, and digitalization for industry and homes (overview).
None are listed in the provided cert data; emphasize proven support and systems skills first.
Website: se.com
Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.
Public cache only — not an employee review.
Schneider invites applications for an ICT System & Support Engineer 80-100% (w/m/d) position in Basel, where you will strengthen local ICT reliability and deliver responsive technical assistance to colleagues every day. About the Role This full-time ICT System & Support Engineer 80-100% (w/m/d) role with Schneider in Basel centres on keeping core systems stable while giving practical help that lets teams focus on their primary work. You will operate on site, balancing proactive maintenance with reactive support in a structured yet collaborative setting that values clear communication and continuous improvement. The position suits professionals ready to take ownership of everyday ICT health for a Basel-based operation. What You'll Do Configure, deploy and maintain servers, workstations, peripherals and related network elements so that ICT services remain available and secure. Respond to user requests, diagnose faults across hardware, software and connectivity layers, and restore service with minimum disruption. Apply patches, manage accounts and permissions, perform backups and verify recovery procedures as part of regular system hygiene. Track incidents and changes, produce concise documentation and share knowledge that helps prevent recurrence. Coordinate with other technical staff on capacity planning, upgrades and standardisation efforts that improve overall platform reliability. Requirements Proven experience in ICT system administration and end-user support environments. Working knowledge of current operating systems, basic networking and enterprise collaboration tools. Strong analytical skills for isolating root causes and implementing lasting fixes under time pressure. Clear verbal and written communication abilities that enable effective interaction with both technical and non-technical colleagues. Self-directed approach combined with willingness to contribute within a small, focused team in Basel. More About Schneider Schneider is hiring for this role and offers a supportive team environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-17 UTC · getajob.ai