Print / Save PDF Back to job

Hospital Answering Service Operator (Swing Shift 10am -8pm)

TE Ksystems · Boston, Suffolk County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Fit summary

Strong fit if you want structured phone work supporting hospital operations through a major staffing firm (TEKsystems, est. 1983), can work the 10am–8pm swing in Boston, and value accuracy and composure more than remote flexibility.

Day in the role

As a Hospital Answering Service Operator on the swing shift (10am–8pm) via TEKsystems, you would handle inbound hospital/patient-related calls, route messages to clinical or admin staff, document requests accurately, and keep a calm, professional tone during a long mid-day-to-evening window when call volume and urgency can vary.

Skills to emphasize

Useful skills for this title: clear phone communication, multi-line call handling, accurate message taking, basic medical/administrative vocabulary, and reliability on a fixed swing schedule. No cert family or costed training resources are listed in the data.

FAQ from this listing

Is this role remote?

No. The listing is for Boston, Suffolk County, with remote set to off—expect on-site hospital answering-service work.

What hours does the swing shift cover?

The title specifies a swing shift from 10am to 8pm.

Who is the employer of record?

The company named is TEKsystems, a staffing and services firm founded in 1983 (teksystems.com).

Company facts (cached)

Website: teksystems.com

Public cache only — not an employee review.

Role overview (listing rewrite)

TEKsystems is hiring a dedicated Hospital Answering Service Operator in Boston, Suffolk County to manage critical inbound communications on a swing shift schedule. If you thrive in a fast-paced healthcare support environment and pride yourself on accuracy and a great attitude, this full-time opportunity is for you. About the Role As a Hospital Answering Service Operator with TEKsystems in Boston, you will serve as a vital communication link, fielding and routing calls for hospital partners with professionalism and precision. This is an on-site, full-time position covering an eight-hour swing shift scheduled between 10:00 AM and 8:00 PM. Candidates should expect to work Saturdays, with Sunday and one weekday off, so flexibility across a ten-hour window of availability is essential. Key Responsibilities Answer and direct incoming hospital calls accurately and efficiently Relay messages to the correct departments and personnel without error Maintain a courteous, calm, and professional manner with every caller Adapt to a flexible swing-shift schedule, including Saturday coverage Follow established protocols to ensure dependable, high-quality service Qualifications An eager, self-motivated learner with a genuine drive to grow A competitive mindset paired with a consistently positive attitude Schedule flexibility with roughly ten hours of daily availability to be scheduled Strong attendance habits and a solid, stable work history Excellent attention to detail and near-perfect accuracy in handling information About TEKsystems TEKsystems connects skilled professionals with meaningful opportunities across industries, including essential healthcare support roles. Joining this Boston, Suffolk County team means becoming part of an organization that values reliability, learning, and a commitment to excellent service. How to Apply Ready to take on this Hospital Answering Service Operator role in Boston with TEKsystems? View the full listing and apply via Adzuna to start your application today.

Full job on Get A Job.AI

Questions to ask them

Generated for personal interview prep · 2026-07-15 UTC · getajob.ai