Resorts World NYC
Resorts World NYC is seeking a polished, guest-focused Guest Service Agent to join our hospitality team in South Ozone Park, Queens — the welcoming face that sets the tone for every visitor's experience.
About the Role
As a full-time Guest Service Agent at Resorts World NYC, you'll be at the front line of our award-winning hospitality, greeting arrivals, managing check-in and checkout, and ensuring each guest feels valued from the moment they walk through our doors. This on-site role in South Ozone Park, Queens, is ideal for a composed, service-driven professional who thrives in a lively, high-energy environment.
Key Responsibilities
- Welcome and assist guests with courtesy, warmth, and respect across a wide range of situations.
- Handle check-in, checkout, and related front-desk processes efficiently and accurately.
- Consistently deliver service that upholds our 5-star standards.
- Conduct yourself with honesty and integrity in every guest and team interaction.
- Follow the property's health and safety protocols at all times.
- Maintain a professional standard of personal grooming and hygiene.
- Stay calm, attentive, and effective while working under pressure in a fast-paced setting.
Qualifications
- A genuine commitment to exceptional, guest-first hospitality.
- The ability to perform reliably in a busy, demanding environment.
- Strong interpersonal skills and a courteous, respectful demeanor.
- Dependable adherence to honesty, integrity, and professional conduct.
- Willingness to follow established health, safety, and grooming guidelines.
- Availability for full-time, on-site work in South Ozone Park, Queens.
About Resorts World NYC
Resorts World NYC is a premier entertainment and hospitality destination located in South Ozone Park, Queens. We pride ourselves on creating memorable, 5-star guest experiences, and our team members are central to bringing that standard to life every day.
How to Apply
Ready to begin your career as a Guest Service Agent with Resorts World NYC? View the full listing and apply via Adzuna.
To apply for this job please visit www.adzuna.com.
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