Grocery Manager

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• How you supervise shifts: assigning duties, coaching difficult sales, and balancing service with inventory and cash control.
• Examples of fixing pricing, display, or quality issues under time pressure.
• How you would handle customer complaints while keeping the Brookshire's floor running.

Fit summary

Strong fit if you already lead retail crews, care about presentation and service, and want hands-on grocery operations in Longview—not remote work.

Day in the role

As Grocery Manager at Brookshire's in Longview, you lead floor and sales staff, greet customers, and handle inquiries and complaints. You assign duties, coach tough sales situations, check pricing and displays, oversee inventory and cash reconciliation, and watch sales so service and product quality stay solid in a full-service grocery setting.

Skills to emphasize

• Saylor Academy — Business & Management courses (free)
• Google Project Management — Skillshop / free intro resources (free)

FAQ from this listing

Is this role remote?

No. The listing is on-site in Longview, Gregg County (remote: 0).

What does a Grocery Manager do day to day?

Per O*NET-aligned tasks: supervise staff, serve customers, monitor sales quality, and ensure correct pricing and displays.

What free learning paths match this work?

Saylor Business & Management courses (free) and Google Project Management intro resources via Skillshop / Digital Garage (free).

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Assign employees to specific duties.
• Keep records of purchases, sales, and requisitions.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

O*NET source

Company facts (cached)

Website: brookshires.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Grocery Manager at Brookshire's in Longview, Gregg County About the Role The Grocery Manager position at Brookshire’s is a full-time role based in Longview, Gregg County. This role involves overseeing daily operations and ensuring customer satisfaction across our store. As a key member of the management team, you will be responsible for maintaining high standards of quality and service while driving sales. Day-to-Day Responsibilities Oversee store operations to ensure smooth running of all departments Manage staff scheduling and performance evaluations Ensure compliance with company policies, procedures, and safety regulations Work closely with the supply chain team to manage inventory levels and product displays Implement marketing strategies to drive sales and customer engagement Handle customer complaints and inquiries in a professional manner Who We're Looking For We are seeking a detail-oriented, results-driven individual with strong leadership skills. The ideal candidate will have previous experience as a grocery manager or similar role, along with excellent communication and problem-solving abilities. Minimum of 3 years’ experience in retail management Strong leadership and team-building skills Excellent interpersonal and customer service skills Proficient in Microsoft Office Suite Ability to work flexible hours, including weekends and holidays More About Brookshire's Brookshire’s is a leading grocery retailer with over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma. We are committed to building strong communities through our unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s. Our mission is to provide exceptional customer service and quality products in a friendly environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Longview, Gregg County, hybrid, or fully remote?