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German-speaking Customer Success Manager /Account Manager (m/f/d) -Mid-Market

  • Full Time
  • Anywhere

PT. PERTAMINA Persero

Leapsome is the AI-powered people platform revolutionizing HR for modern teams. As a Customer Success Manager, you will be responsible for helping customers achieve the best possible impact by using the Leapsome platform and building meaningful relationships with customers.

Requirements

  • University degree or equivalent work experience
  • 3+ years in Customer Success, Sales, Account Management, or a similar customer-facing role, ideally in a B2B SaaS company
  • Fluent in English and German, both in written and spoken form
  • Proven track record of managing customer renewals and driving net revenue retention
  • Experience with CRM systems (e.g., Salesforce, HubSpot) and customer success platforms (e.g., Gainsight, ChurnZero)

Benefits

  • Impact: Become part of a fast-growing scale-up taking over the People Performance & Enablement space
  • Teammates: Join a diverse and international team of talented, smart, and kind people
  • Feedback and recognition: We value feedback exchange and celebrating successes — big and small
  • Hybrid model: Enjoy our hybrid model by working from home or in our offices in the heart of Berlin, Germany
  • Flexible work: Experience a work-life balance with flexible hours and the option of working elsewhere for up to 2 months per year
  • Learning and Development: Develop your skills with a yearly development budget of €2,000 and access to Good Habitz platform
  • Vacation: Take 30 vacation days every year plus public holidays (or upgrade to 40 vacation days at adjusted pay) & benefit from a month-long paid sabbatical after 5 years with Leapsome
  • Health & Wellness: Stay active and healthy with a free Urban Sports Club membership and Oliva subscription
  • Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness
  • Corporate Benefits: Get exclusive discounts and deals from our partners.
  • Work-from-home stipend: Receive a one-time work-from-home stipend of €1,000
  • Monthly team activities: Have fun at monthly team activities like kayaking, laser tag, and game nights
  • Competitive pay and pre-IPO equity package

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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