Front Desk Receptionist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through how you greet and register visitors, confirm appointments, keep accurate records, and escalate facility or guest issues to the right staff. Expect scenarios about multitasking phones, walk-ins, and payment or check-in details under time pressure.

Fit summary

Strong fit if you stay calm at a busy front desk, communicate clearly in person and by phone, and keep schedules and visitor records tidy in an on-site school setting at Cortiva Institute - King of Prussia.

Day in the role

As Front Desk Receptionist at Cortiva Institute - King of Prussia, your day centers on greeting visitors, checking them in, and keeping the front desk running smoothly.

• Welcome students, guests, and callers; register arrivals and direct them to the right staff or room.
• Confirm appointments, answer routine questions, and keep availability and visitor records accurate on the computer.
• Coordinate with facilities or other staff when someone reports a problem, and issue access instructions as needed.

Skills to emphasize

• Alison — Administrative Support — free to learn
• Microsoft Learn — Office/Microsoft 365 training — free to learn

FAQ from this listing

Is this role remote?

No. The listing is on-site in King of Prussia, Montgomery County.

What does O*NET say the work involves?

Typical desk-clerk tasks include greeting and registering guests, confirming reservations, verifying payment arrangements, and keeping availability and account records (O*NET).

Which free training matches this family?

Office / Administrative Support options include Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training; both are free to learn.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Greet, register, and assign rooms to guests of hotels or motels.
• Contact housekeeping or maintenance staff when guests report problems.
• Issue room keys and escort instructions to bellhops.
• Make and confirm reservations.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Keep records of room availability and guests' accounts, manually or using computers.
• Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
• Review accounts and charges with guests during the check out process.

O*NET source

Role overview (listing rewrite)

Front Desk Receptionist — Cortiva Institute - King of Prussia, King of Prussia, Montgomery County About the Role We are seeking a friendly and professional Receptionist to join our dynamic team at Cortiva Institute in King of Prussia. The successful candidate will be responsible for managing the front desk area, greeting visitors, scheduling appointments, and handling general clerical duties. Day-to-Day Responsibilities Answering incoming phone calls promptly and professionally Greeting and directing visitors and clients to appropriate departments or individuals Maintaining an organized filing system for both electronic and hard copy documents Scheduling appointments and managing the calendar Handling general clerical duties such as data entry, mail distribution, and document preparation Qualifications A friendly and professional demeanor with excellent customer service skills Strong organizational abilities to manage multiple tasks efficiently Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience in a front desk or receptionist role is preferred but not required Why Join Cortiva Institute - King of Prussia Cortiva Institute offers a supportive and collaborative work environment where you can grow professionally while making a positive impact on the lives of our students. As part of the team, you will have opportunities to contribute to a mission-driven organization dedicated to providing high-quality education in healthcare fields. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required information is provided for consideration.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in King of Prussia, Montgomery County, hybrid, or fully remote?