Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect scenarios on greeting difficult guests, handling a room problem handoff, and confirming payment or a reservation change. Be ready to walk through how you track occupancy and accounts, prioritize simultaneous check-ins, and stay calm under lobby rush.
Strong fit if you are personable, organized, and comfortable with shift-based guest contact in a suburban hotel-style front desk. Reliability with records, cashless payment checks, and clear communication to housekeepers matters more than formal credentials for this listing.
As a Front Desk Attendant at National Star Services in Northbrook, your day centers on guest arrival and stay support: greeting and registering guests, assigning rooms, issuing keys and escort notes, and keeping room availability and guest accounts current. You make and confirm reservations, verify payment method, and loop in housekeeping or maintenance when guests report issues—often on a computer property system.
No. The listing is on-site in Northbrook, Cook County (remote flag is 0).
Core work includes check-in, room assignment, keys, reservations, payment verification, and coordinating housekeepers or maintenance when guests report problems.
O*NET summarizes hotel desk clerk tasks under SOC 43-4081.00.
Public-domain labor data — prepare examples for 2–3 of these.
Front Desk Attendant at National Star Services in Northbrook, Cook County About This Position This is a full-time position based in Northbrook, IL 60062. As the first point of contact for visitors and clients, you will be responsible for providing excellent customer service and managing day-to-day administrative tasks. The role offers an opportunity to develop valuable skills in a professional setting. Key Responsibilities Greets and directs visitors to appropriate departments or individuals Answers phone calls, schedules appointments, and manages the front desk schedule Maintains the cleanliness and orderliness of the reception area Processes incoming mail and packages Assists with event planning and coordination as needed Requirements A friendly and reliable demeanor Excellent communication skills, both verbal and written Basic computer skills for managing administrative tasks Ability to multitask in a fast-paced environment Experience in customer service or related field is preferred but not required About the Company National Star Services, with over 28 years of nationwide experience, is a leading facility management company. We are dedicated to providing top-notch services and creating a positive work environment for our team members. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-06 UTC · getajob.ai