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Be ready for scenarios on upset guests, overbooking, early/late arrivals, and how you hand off issues to managers while representing a hospitality brand.
Best fit if you want in-person hotel front-desk work with B. F. Saul hospitality in Arlington’s Crystal City corridor, not remote work.
As a full-time Front Desk Agent at Bfsaulhotels in Crystal City, expect check-in/check-out, guest questions, room assignments, phone and lobby traffic, and coordinating with housekeeping and night audit so arrivals and departures stay smooth.
Build guest-service communication, PMS/reservation basics, cash and card handling, and calm problem-solving for busy hotel front desks. No cert list was provided for this posting.
No. The listing is full-time on-site in Arlington (Crystal City), Virginia.
B. F. Saul Company Hospitality Group runs hotels in the region and has announced plans to operate The Watermark Hotel at Capital One Center in Tysons.
No verified salary bands or employee review ratings were included in the source data for this listing.
Website: bfsaulhotels.com
Public cache only — not an employee review.
Front Desk Agent - Full Time - Holiday Inn NationalBfsaulhotelsArlington (Crystal City), Virginia About This Position The Front Desk Agent position at B. F. Saul Company Hospitality Group, a subsidiary of the largest private real estate company in the Washington, D.C. area, is an integral part of our team. With over 130 years of experience and a portfolio of more than 20 business class hotels, including top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt, this role offers an exciting opportunity to work in a dynamic environment. This full-time position requires flexibility for AM/PM shifts, weekends, and holidays. What You'll Do Anticipate guest needs and exceed expectations through creative solutions Process check-ins and check-outs efficiently and accurately <li-Assist guests with reservations and requests in a friendly, professional, and timely manner Ensure high standards of quality to guarantee guest satisfaction What You Bring Strong customer service skills Ability to work flexible hours including AM/PM shifts, weekends, and holidays Excellent communication and interpersonal skills A proactive approach to problem-solving Why Join Bfsaulhotels B. F. Saul Company Hospitality Group offers a unique blend of tradition and innovation in the hospitality industry. Our team is composed of over 1,000 enthusiastic professionals dedicated to delivering exceptional experiences for our guests. As part of this dynamic organization, you will have the opportunity to contribute to our mission of providing top-notch service and creating memorable moments for our clients. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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