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Expect scenarios on missed connections, volume spikes, and coaching under time pressure. Prepare concrete examples of how you stabilized a shift, protected service, and communicated with upstream/downstream teams in a hub or gateway environment.
Strong fit if you have supervised warehouse, gateway, or freight ops teams and can run a Singapore-based UPS shift with calm prioritization, clear handoffs, and a safety-first mindset. Less ideal if you prefer pure desk work or fully remote roles (this listing is on-site).
As a Freight Operations Supervisor (MNX) for UPS in Singapore, the day centers on keeping air-cargo and parcel flows moving: shift briefings, dock and sort floor coverage, on-time departures, and exception handling. You coordinate handlers and vendors, track volume and service metrics, escalate delays or safety issues, and hand off clean status to the next shift so network commitments hold.
Build strength in cargo operations control, shift leadership, safety compliance, and service recovery. Useful focus areas:
No. The listing is for Singapore with remote set to on-site (not remote).
UPS Airlines is UPS’s cargo airline arm (founded 1988); freight ops roles support that global air network and related parcel/aircargo flow.
No certification list or costs were provided for this posting; any requirements would come from UPS’s own hiring process.
Website: ups.com/aircargo
UPS Airlines is a major American cargo airline based in Louisville, Kentucky. One of the largest cargo airlines worldwide in terms of freight volume flown, UPS Airlines flies to 815 destinations worldwide. It has been a wholly owned subsidiary of United Parcel Service since its launch in 1988.
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FREIGHT OPERATIONS SUPervisor (MNX) - UPS - Singapore What This Role Involves The Freight Operations Supervisor at UPS in Singapore is responsible for ensuring smooth and efficient operations within the freight department. This role involves overseeing a team of freight handlers, managing daily operations, and ensuring compliance with company policies and procedures. Day-to-Day Responsibilities Monitor and maintain high levels of customer satisfaction through proactive communication and problem resolution. Oversee the loading, unloading, and sorting of freight to ensure timely and accurate delivery. Manage a team of freight handlers, providing guidance, training, and performance evaluations. Ensure compliance with safety regulations and company policies. Resolve customer complaints and issues promptly and effectively. Who We're Looking For We are seeking candidates who possess strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. A background in logistics or freight operations is preferred, along with experience in managing teams and handling customer service issues. Proven leadership experience in a supervisory role. Strong interpersonal and communication skills. Able to work effectively in a fast-paced environment. Demonstrated ability to resolve complex problems and make sound decisions under pressure. More About UPS UPS is a Fortune Global 500 company, known for its commitment to excellence and innovation. As part of the UPS team, you will have access to comprehensive training programs, competitive benefits, and opportunities for career growth within one of the world's leading logistics companies. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in making a difference in the global logistics industry!
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