Freight Dispatcher

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
• Prepare daily work and run schedules.
• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
• Receive or prepare work orders.
• Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
• Arrange for necessary repairs to restore service and schedules.
• Monitor personnel or equipment locations and utilization to coordinate service and schedules.

O*NET source

Company facts (cached)

Website: americanlogisticsauthority.com

Public cache only — not an employee review.

Role overview (listing rewrite)

American Logistics Authority is hiring for the full-time Freight Dispatchers Wanted (Experienced & Entry-Level) – Work From Home & Earn $8,000 to $15,000+ Per Month role in Bangor, ME. We welcome motivated career starters and seasoned dispatch professionals who want to keep freight moving safely, on time, and with clear communication every day. About This Position This full-time Freight Dispatchers Wanted (Experienced & Entry-Level) – Work From Home & Earn $8,000 to $15,000+ Per Month opportunity with American Logistics Authority is based in Bangor, ME. You will be a central point of contact linking loads, drivers, and customers, making sure schedules hold, paperwork is accurate, and issues are resolved quickly. Whether you are new to freight or already know the lanes, you will work as part of a focused local team that values reliability, organization, and strong follow-through on every shipment. Core Duties Coordinate daily freight moves by matching available capacity with open loads and keeping all parties updated. Communicate clearly with drivers, carriers, brokers, and customers about pickup windows, delivery times, and status changes. Track shipments, document milestones, and escalate delays or exceptions before they affect the customer. Prepare and maintain dispatch records, bills of lading details, rate confirmations, and related files for audit readiness. Support rate discussions and load planning within company guidelines so capacity is used effectively. Monitor compliance with company procedures and applicable transportation rules while handling night-of or day-of problem solving. Use dispatch, TMS, or related software tools to update boards, notes, and reports in real time. Assist teammates during high-volume periods so the Bangor, ME operation stays on schedule. Qualifications Strong verbal and written communication skills for constant contact with drivers and customers. Solid organization and the ability to juggle multiple loads, calls, and deadlines without losing detail. Comfort with computers, email, spreadsheets, and learning dispatch or transportation management systems. Calm, practical problem solving when weather, traffic, or equipment issues require a new plan. Dependability, professional phone presence, and a team-first mindset for shift coverage and handoffs. Entry-level applicants ready to learn freight dispatch fundamentals are encouraged to apply; prior dispatch, customer service, logistics,…

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Bangor, ME, hybrid, or fully remote?