Adzuna
Adzuna — Kensington, East Johannesburg
What The Role Involves:Make the Customer's Voice Matter:Use insights, feedback, and behaviour trends to shape better fraud-related customer experiences.Lead Engaging CX Sessions:Facilitate customer experience workshops and education sessions with staff and stakeholders across the country.Turn Frustrations into Fixes:Handle and resolve fraud-related customer complaints while using those lessons to …
To apply for this job please visit www.adzuna.com.
About this role & career path
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