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Best fit if you already lead F&B crews in full-service hotels and want brand-scale hospitality with IHG rather than an independent restaurant.
As Food and Beverage Team Leader at Crowne Plaza Christchurch under IHG, you would typically lead floor and outlet teams through service peaks, brief staff on standards and upselling, check mise en place and guest feedback, and escalate issues to F&B management so Crowne Plaza brand standards hold across breakfast, bar, and banquet periods.
Useful strengths for this IHG F&B lead role include service coaching, rostering under pressure, food-safety awareness, and calm guest recovery. No certification resources were supplied for this listing.
No. The listing is on-site at Crowne Plaza Christchurch in New Zealand.
IHG (IHG Hotels & Resorts); the property brand named in the title is Crowne Plaza.
No verified pay bands or workplace review scores were provided in the source data for this enricher.
Website: ihgplc.com/en
InterContinental Hotels Group (IHG), marketed as IHG Hotels & Resorts, is a British multinational hospitality company headquartered in Windsor, Berkshire, England. It is listed on the London Stock Exchange and the New York Stock Exchange. It is also a constituent of the FTSE 100 Index.
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Crowne Plaza Christchurch | IHG | New Zealand About the Role We are seeking a dynamic and experienced Food and Beverage Team Leader to join our hotel team at Crowne Plaza Christchurch. This role is pivotal in ensuring that our guests have an exceptional dining experience, from the quality of service to the taste of our food. Oversee all aspects of the food and beverage operations including restaurant, bar, and catering services Ensure high standards of customer service and guest satisfaction are maintained at all times Manage a team of food and beverage staff effectively, providing training and development opportunities where necessary Develop and implement strategies to increase sales and profitability within the F&B department Work closely with other departments to ensure seamless operations and cross-departmental support What You'll Do In this role, you will be responsible for leading a team that delivers outstanding service in our hotel's dining venues. Your duties include: Managing daily operations of the food and beverage outlets to ensure compliance with IHG standards and local regulations Handling customer complaints and ensuring issues are resolved promptly and effectively Controlling costs, managing inventory, and maintaining financial records for the F&B department Participating in recruitment, interviewing, and training of new staff members to ensure a well-trained team Skills & Qualifications To succeed in this role, you should have: A minimum of 3-5 years' experience as a Food and Beverage Team Leader or similar position within the hospitality industry Demonstrated leadership skills with the ability to motivate and manage teams effectively Strong knowledge of food safety regulations and practices in the hospitality sector Excellent communication, interpersonal, and problem-solving skills A proven track record of delivering high-quality customer service About the Company Crowne Plaza Christchurch is a premier hotel located in the heart of downtown Christchurch. Our hotel offers a unique blend of modern amenities and traditional charm, making us a favorite among both business travelers and leisure guests. Strategically situated opposite Victoria Square, with easy access to major attractions A short walk from the Avon River, Town Hall, Art Gallery, Te Pae Conference Centre, and modern dining and shopping…
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