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(fluent English & Spanish) Technical Support Consultant (LATAM, remote)

  • Full Time
  • Anywhere

SupportYourApp

SupportYourApp is a global Intelligent Support-as-a-Service leader seeking a Technical Support Consultant to deliver outstanding technical support via calls, chats, and emails, build strong customer relationships, and keep up with evolving tools and technology.

Requirements

  • Excellent Spanish and English communication skills (at least C1, both written and spoken)
  • At least 6 months of experience in customer support role
  • Technical background is a must
  • Basic troubleshooting experience is a must
  • Great communication skills
  • Strong analytical thinking and research skills
  • Positive, proactive, and responsible attitude

Benefits

  • Fixed schedule: Monday–Friday, 11 PM–7 AM CET
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time
  • Internal health policy
  • Responsive leadership interested in your development and long-lasting cooperation
  • Greenhouse conditions for self-development
  • Culture built on trust, with no time-tracking requirements

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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