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(fluent English & Spanish) Customer Support Consultant (LATAM, remote)

  • Contract
  • Anywhere

SupportYourApp

SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders. We operate globally, supporting clients in 60 languages across diverse industries.

Requirements

  • Excellent Spanish and English communication skills (at least C1, both written and spoken)
  • At least 6 months of experience in customer support role
  • Technical background is a must
  • Basic troubleshooting experience is a must
  • Great communication skills
  • Strong analytical thinking and research skills
  • Positive, proactive and responsible attitude

Benefits

  • Fixed schedule
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time
  • Internal health policy
  • Greenhouse conditions for self-development
  • Culture built on trust

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in Mexico

Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o

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