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(fluent English & Spanish) Customer Support Consultant (LATAM, remote)

  • Full Time
  • Anywhere

SupportYourApp

Join our global Intelligent Support-as-a-Service leader as a Customer Support Consultant and thrive in a multicultural and multilingual environment, delivering outstanding customer support via calls, chats and emails.

Requirements

  • Excellent Spanish and English communication skills (at least C1, both written and spoken)
  • At least 6 months of experience in customer support role
  • Technical background is a must
  • Basic troubleshooting experience is a must
  • Great communication skills
  • Strong analytical thinking and research skills
  • Positive, proactive and responsible attitude

Benefits

  • Fixed schedule: Monday–Friday, 11 PM–7 AM CET
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time, but also – internal health policy
  • Responsive leadership interested in your development and long-lasting cooperation
  • Greenhouse conditions for self-development
  • A culture built on trust, with no time-tracking requirements

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in Colombia

Colombia, officially the Republic of Colombia, is a country located in South America, with insular regions in North America. Colombia's mainland is bordered by the Caribbean Sea to the north, Venezuela to the east, Brazil to the southeast, Peru and Ecuador to the south and southwest, the Pacific Ocean to the west, and Panama to the northwest. Colombia is divided into 32 departments. The Capital District of Bogotá is the country's largest city hosting the main financial and cultural hub. Other urban areas include Medellín, Cali, Barranquilla, Cartagena, Bucaramanga, Pereira, Santa Marta, Cúcuta

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