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Expect scenarios on understaffed shifts, difficult customers, shrink prevention, and hitting sales goals without burning out the team. Prepare concise examples of hiring/coaching, conflict resolution, and how you balance floor presence with admin (cash, receiving, planograms). Ask how Finish Line and Macy’s share space, KPIs, and peak-season staffing at Arrowhead.
Best fit for candidates who enjoy high-energy specialty retail, on-site presence in a mall setting, and leading a small store team. Less ideal if you need remote work or a pure corporate desk role—this posting is store management in Glendale, AZ.
As Finish Line store management at the Arrowhead Towne Center Macy’s location, a typical day centers on opening/closing readiness, floor coverage, and coaching associates on sell-through of sneakers and athletic apparel. You would prioritize customer service, visual standards, inventory accuracy, and shift handoffs while escalating safety, shrink, and staffing issues so the shop stays productive through mall traffic peaks.
Build retail operations fluency: coaching, scheduling, merchandising, inventory discipline, and metrics literacy (sales, conversion, units). No occupation guide or certification resources were provided for this listing; prioritize hands-on leadership and brand/product knowledge over paid certs.
No. The job is listed as on-site store management at Arrowhead Towne Center in Glendale, AZ (remote flag is 0).
The Finish Line (finishline.com; ticker FINL), for a Finish Line presence inside Macy’s at that mall.
No. This enricher has no verified pay band and no usable employee-review sources for Finish Line; ignore unrelated “finish line” news hits in the feed.
Website: finishline.com
Public cache only — not an employee review.
The Finish Line is hiring full-time Store Management for our Arrowhead Towne Center location in Glendale, Arizona. We're seeking experienced retail leaders ready to build high-performing teams, elevate the customer experience, and drive sales across one of our premier athletic footwear destinations in the Phoenix area. About the Role Join our store leadership team in Glendale, where you'll oversee day-to-day operations, mentor staff, and represent The Finish Line's commitment to excellence. This is a hands-on leadership position where you'll directly impact both team culture and store performance in Maricopa County's competitive retail market. What You'll Do Lead, train, and motivate store associates to deliver exceptional customer service and achieve sales goals Manage daily store operations, staffing schedules, and inventory to ensure smooth functioning Drive visual merchandising and maintain store standards that reflect our brand's innovation and passion Monitor sales performance, analyze trends, and implement strategies to grow revenue Handle customer concerns and complaints with professionalism and problem-solving Ensure compliance with company policies and create a safe, inclusive work environment Collaborate with regional management on marketing initiatives and store goals What We're Looking For Proven retail management experience, ideally in athletic footwear or specialty retail Strong leadership skills with the ability to coach and develop team members Demonstrated ability to drive sales and meet performance targets Customer service focus and skill in handling diverse customer needs Excellent organizational and time-management abilities Ability to work a flexible schedule including weekends and holidays Passion for our brand and commitment to creating engaging shopping experiences About The Finish Line The Finish Line is a leading athletic footwear and apparel retailer with stores across the United States. We're passionate about innovation, customer service, and community—creating vibrant retail spaces where customers discover the latest in athletic performance and lifestyle brands. How to Apply Ready to lead our Glendale team? Apply through this job listing to start your career with The Finish Line.
Generated for personal interview prep · 2026-07-25 UTC · getajob.ai