Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through how you handle a first-notice loss, explain damage findings to a frustrated customer, prioritize a full day of SE Indiana inspections, and document liability or coverage questions without overstepping authority.
Strong fit if you want on-site (non-remote) insurance claims work with Auto-Owners in the Indianapolis / SE Indiana territory and prefer independent field days over pure desk work.
As a Field Claims Representative for Auto-Owners Insurance Group covering SE Indiana from the West Indianapolis area, a typical day centers on inspecting losses, meeting policyholders and repair partners on site, documenting damage, and moving claims toward fair resolution. Expect driving between appointments, writing clear notes, and coordinating coverage decisions with desk adjusters or supervisors.
Focus on property/casualty fundamentals, clear field documentation, negotiation basics, and local travel readiness. No certificate costs are listed in the provided cert data.
No. The listing marks remote as off; expect field work around West Indianapolis and SE Indiana.
West Indianapolis, Marion County, Indiana, supporting SE Indiana claims territory.
This enricher has no company profile, occupation stats, salary figures, or review ratings—only the job title, employer name, location, and Indiana context above.
FULL-TIME FIELD CLAIMS REPRESENTATIVE - SE INDIANAAuto-Owners Insurance GroupWest Indianapolis, Marion County The Opportunity Join Auto-Owners Insurance Group as a Field Claims Representative in West Indianapolis, Marion County. This role offers the chance to be part of a team that creates financial security for individuals and businesses by assisting them during loss events. Key Responsibilities Evaluate and process claims from customers in person or over the phone. Ensure compliance with company policies, procedures, and regulatory requirements. Maintain accurate records of all claim information and documentation. Communicate effectively with customers to provide clear and timely updates on their claims status. What We're Looking For A strong commitment to customer service excellence. Excellent communication, organizational, and problem-solving skills. Prior experience in a claims or insurance-related role is preferred but not required. A valid driver's license with a clean driving record. The ability to work flexible hours, including weekends as needed. About the Company Auto-Owners Insurance Group is dedicated to helping individuals and businesses recover from losses through prompt, fair, and efficient claims handling. Our team of caring associates works together to provide financial security during challenging times. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. The opportunity is full-time and does not offer remote work options. View full listing & apply (via Adzuna) To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-02 UTC · getajob.ai